Corporate Social Responsibility (CSR)

ABOUT QUESTEL

A critical investment for long-term success

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We strive to create sustainable value for all our stakeholders and we understand that our duties as an Intellectual Property and Innovation solutions provider come with vast responsibilities: toward the economy and society, as an employer, and for our environment.

Questel CSR 5-year plan: our main Group’s objectives to reach before 2025

50% of managers are women

100% of our employees are trained and involved in our CSR strategy

50% of our suppliers have signed our CSR policy / code of conduct

10 partnerships with major universities around the world

50% of offices and servers run on green energy

50% of internal travel CO2 emission per employee

20% of new electronics are reconditioned

100% of our offices found hardware sustainable waste solutions

25% of our purchases are from local suppliers

Questel CSR Impact Report

Discover in this document our:

  • CSR strategy
  • Achievements
  • Commitments in the main 4 UN Global Compact issue areas

Corporate Social
Responsibility

To meet the environmental, societal and ethical challenges, we are committed to a CSR approach.

Anti-Corruption
Guidelines

Our anti-corruption policy aim to assist staff understand and apply our anti-corruption policy and integrity guidelines.


Sustainable Purchasing
Charter

Our 3 pillars: leverage innovation partnerships with suppliers, increase competitiveness and contribute to local development.

Ethical Marketing
Charter

Our principles: we have chosen to operate with honesty, responsibility, fairness, respect, transparency and citizenship.

Supplier Diversity
Policy

Questel Translations (MultiLing) works with more than 1,300 translators around the world and applies ethical, diversity and non-discrimination standards.

2021



CSR in progress

We define quantified targets and we are in a continual improvement process.

Evolution and analysis of the variations of the KPIs

Compliance with 5 investors ESG reporting

Satisfaction survey

88% are happy to work at Questel

New board members

2 new members in Questel’s Supervisory Board

ESG committee

Implementation of an ESG committee

Wellness at Questel

Deployment of a well being and sport platform

2020


CSR
Key Trait

We have implemented a dedicated team, tools and processes.

Signatory member of the UN Global Compact

ESG reporting

Is been set up for the Questel Group

Carbon footprint

Is been implemented for 2019 and 2020 

CSR
team

Centralized and local representatives

Questel SAS extends the scope of EcoVadis evaluation

Home office

2 days/week : employees’ well being & reduction of transportation use

CSR library

CSR e-learning program circulated to the entire group

4 more projects supported (Peru, Germany, France, India)

Business
continuity

Positive mindset, flexibility and adaptability during Covid 19 crisis

Grinding coffee beans machines

Are installed in Questel’s offices to reduce capsules use

2019


CSR
Key Trait

We have defined our mission and established the foundations of our CSR strategy.

Integrated into the
articles of association 

Questel's Shareholders

46% of the group owned by employees

3 learning tools

Develop the culture of knowledge sharing
charity

Donations

fair-trade

5 social projects

In 5 countries: Peru, USA, Singapore, India, France
analysis

4 charters

CSR, Anti-corruption, Sustainable purchasing, Ethical marketing
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Silver Medal

Ecovadis: Multiling ranked Silver in September 2019
certificat-de-garantie

Discussion in progress
with B Lab Europe

care

1 week

Of awareness raising on disability conditions

ecology

Green goodies

Made from recycled material for Tradeshows

meeting

Support

Employees meet quarterly with top management
work-from-home

Transportation

Priority to videoconferencing and local equipment rental
satisfaction

Satisfaction

Track customer satisfaction and feedbacks monitoring