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- Learn & Support
- Learn and support
- Resource HubAccess value added content to support your IP strategy
- Webinars & EventsAre you interested in attending one of our online or onsite event?
- Product TrainingsCustomer success is our priority. Increase your skills in the use of Questel’s software
- Product NewsA platform dedicated to software and platforms news and evolutions
- eLearning ProgramsCreate engaging and custom corporate training programs
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Legal Support Services
Benefit from complete Legal Support Services designed to enhance your in-house capabilities from one provider
Questel’s professional Legal Support Services allow corporate legal teams to elevate their entire legal and business ecosystem with one solution and one cost.
Business systems require support, not extra fees. Questel offers these all-inclusive services with all Legal Ops Solutions. Benefit from skillful services coming from the leader in legal support, enabling increased team performance, lowered expenses, and better workflow automation. With Questel backing up your team, our Legal Support Services won’t limit your creativity, but will add opportunities to excel and grow your business with Legal spearheading the effort.
- Configure LegalTech systems to meet goals
- Ongoing business process optimization
- Our experts learn your business needs
- Periodic system evaluations maintain efficiency
- Implementation without outside consultants
- Lifetime IT client support included
- Experts consult with you on IT infrastructure
- We handle the tech, so you can practice law
- FTE experts guide evolving client needs
- LegalTech training and support included
- Includes custom reports, updates and workflows
- Support activities are included in most contracts
- Ongoing client & vendor training and support
- 24/7 access to LegalTech experts
- Same support team from purchase to implementation
- Skilled experts learn your business to inform guidance
Workflow & data integration services
Questel’s knowledgeable staff delivers seamlessly automated processes, improved workflows, and brings all business data together to create an optimized Legal Ops team.
Inclusive Vendor Onboarding
Onboard of outside counsel and other third-party legal service providers is handled by support experts that ensure your outside vendors are ready and capable to work within your LegalTech.
Litigation Project Planning
Questel understands that planning drives successful outcomes. Keep all case goals at the forefront by implementing project milestones, resources assessment, progress evaluations, and projected outcomes.
Early Case Assessment (ECA)
ECA helps inform you on the litigation-related documents before taking action. Easily manage keywords, dates, and custodians of responsive data to gain.
Deliver Collaborative Visibility – Converts Data Into Workflows in Real-Time
With experts guiding all business data integrations, current and future systems add seamlessly and without downtime. Legal teams gain complete visibility on the entire operation because data converts into insights that prompt more timely decisions. With one place to get answers, a collaborative workspace builds stronger inter-departmental relationships and provides opportunities to repurpose attorneys onto more valuable tasks.
Questel offers business data integration to increase the value of your own data. By collecting and analyzing all data streams into one collaborative location, your teams can extract real-time answers in less time. Questel offers this service to satisfy complex legal needs at competitive prices. Clients expect rapid ROI on services and a predictable cost – and we deliver that. Our data integration experts have unmatched industry experience. A single service for all business data integration can feed the entire legal ecosystem without the high cost of consultants.
Questel clients receive significant benefits by leveraging our client-focused services and solutions. By utilizing the data-related services of our business, clients improved data transparency to drive more timely decision-making. Clients have lowered costs while maintaining the accuracy of all data analytics. Customer support is included with this service to ensure data remains a key component to company success.
Viewing your most critical information in one place and in a way that makes sense to you isn’t always easy. We eliminate hours spent accessing multiple data sources to find the information you need. With data integration handled by Questel, you gain graphical views of key matter information so you can see all your business data at a glance. Analyzing data from disparate sources in a collaborative repository allows LegalTech to intelligently deliver the information you need to make critical decisions faster. For instance, data integration unlocks the ability to compare real-time matter, spend, and law firm performance data on one screen.