- Learn & Support
- Learn and support
- Resource HubAccess value added content to support your IP strategy
- Webinars & EventsAre you interested in attending one of our online or onsite event?
- Product TrainingsCustomer success is our priority. Increase your skills in the use of Questel’s software
- Product NewsA platform dedicated to software and platforms news and evolutions
- eLearning ProgramsCreate engaging and custom corporate training programs
- Resource Hub
- About Questel
- About questel
- MissionHelping our clients to succeed in the modern knowledge-based economy
- LeadershipA passionate group of leaders united in their commitment to advance technology and talent
- HistoryMore than 18 acquisitions during the past 5 years, strategic partnerships and product launches
- TechnologyBig Data, Artificial Intelligence and Blockchain are in our DNA
- Offices28 offices around the globe, local expertise and global reach
- Mission
- Corporate Social ResponsibilityA critical investment for long-term success
- CertificationsContinuous improvement for better quality, security and positive impact
- Social ProjectsWe intend to create a better world for all of us
- Team BuildingTogether with everyone's effort
- Corporate Social Responsibility
- Careers

- Patent
- Our Patent solutions
- → IP Intelligence Software
- Orbit IntelligencePowerful patent searching and analysis
- AI-ClassifierArtificial intelligence for patent classification
- Prosecution PackGrant statistics and detailed legal status analysis
- ChemistrySmall molecules searching and analysis
- Orbit BiosequenceDNA and amino acid searching and analysis
- Orbit InsightExplore new markets and opportunities
- Orbit ExpressEasy patent searching and collaboration
- Orbit IntellixirAnalysis from any scientific sources
Artificial Intelligence will become increasingly pervasive in our everyday life.- → IP Management Software
- Equinox CorporatePowerful all-in-one IPMS for corporates
- Equinox Corporate+IPMS tailored for large corporates, built on Salesforce
- Equinox Law FirmPowerful all-in-one IPMS for law firms
- Equinox Law Firm+IPMS tailored for large Law Firms
- Equinox InventionCollaborative invention-to-filing workflow
- Equinox BlockchainBlockchain-based timestamping and protection
- Equinox eBillingSimplified IP invoice management
- → Patent Services
- SearchPatentability, Freedom-To-Operate, Invalidity
- International Filing SupportPCT & national phase, Paris Convention, Unitary Patent
- Unitary Patent SupportUnitary Patent and Unified Patent Court services
- EP ValidationSimplified European validation services
- TranslationCentralized patent translation services
- RenewalsFee and renewals management
- RecordalsAssignment and recordal of all IP Rights
Watch this on-demand webinar to learn everything you need to know about SEP, BioSequ...- → Patent Strategy & Administration
- Administrative SupportEnd-to-end IP admin, data verification and docketing
- Invoice ManagementInvoice review, bundling and payment
- Cost ManagementFee audits, negotiation, compliance, benchmarks and forecasting
- IP ConsultingLandscaping, benchmarking, valuation and licensing
- Defensive PublicationPublish an invention into the public domain
You are instructing directly or via your local IP law firms foreign associates acros...
- Trademark
- Our Trademark solutions
- → Clearance & Watch Platform
- Markify ProSearch™Screen trademarks with AI-driven search technology
- Markify Comprehensive SearchAI-driven trademark availability software
- Markify WatchWatch for new, identical and confusingly similar trademarks
- Markify Brand MonitorMonitor marketplaces, social media, and web content
The trademark lifecycle contains multiple points at which something can go wrong wit...- → IP Management Software
- Equinox CorporatePowerful all-in-one IPMS for corporates
- Equinox Corporate +IPMS tailored for large corporates, built on Salesforce
- Equinox Law FirmPowerful all-in-one IPMS for law firms
- Equinox Law Firm+IPMS tailored for large law firms
- Equinox BlockchainBlockchain-based timestamping and protection
- Equinox Brand ProposalCollaborative worklfow for trademark and design proposals
Watch this on-demand webinar to learn how you can simplify and enrich your workflow....- → Trademark, Design & Domain Services
- SearchAnalyst-driven searches with on-demand level of reporting
- WatchIP Assets monitoring with intelligent pre-select service
- Online Brand ProtectionCase management and take-down services
- FilingInternational registration process support
- RenewalsTrademark and Design renewal services
- Domain Name ManagementEffective management of corporate domain names
- RecordalsAssignment and recordal of all IP Rights
An Alternative Legal Service Provider provides specialized services in high-demand l...- → Trademark Strategy & Administration
- Administrative SupportEnd-to-end IP admin, data verification, docketing
- Invoice ManagementInvoice review, bundling and payment
Trends in managing Trademark renewals are numerous. Today, more and more companies a...
- Innovation
- Our Innovation solutions
- → Innovation Management Software
- Innosabi InsightBusiness-oriented dashboards for innovators
- Innosabi StartupStartup deal flow and program management
- Innosabi IdeaCollaborative idea and innovation management
- Innosabi CommunityCustomers co-creation and communities
- Innosabi PartnerPartners co-innovation and open calls
- Innosabi TechCollaborative tech knowledge management
Change is a constant. New technologies surface regularly and change existing product...- → Innovation Services
- Innovation ConsultingMarket screening, Competitive intelligence and Technology scouting
- Operational ServicesConnect with partners, improve or localize your innovation process
- NamingProducts and services naming
- Software LocalizationSeamless user experience to a global audience
- Marketing TranslationEngage with new audience globally
Even though life without computers is today nearly impossible to imagine, patent-bas...
- Legal Operations
- Our Legal operations solutions
- → Legal Operations Software
- Ascent ELMComprehensive Enterprise Legal Management
- Ascent eDiscoveryBest-in-class eDiscovery solutions, services, and support
- Ascent BlockchainBlockchain-based timestamping and protection
Learn how the top 5 benefits delivered by ELM solutions help Legal Ops meet evolving...- → Legal Operations Services
- ELM Data IntegrationSeamless data source integration
- Legal Support ServicesSupport services to enhance your in-house capabilities
- Multilingual Litigation Support Fast and reliable certified legal translation services
- Legal InterpretationPrecise and reliable legal interpretation services
- Legal TranslationReliable and convenient legal translation services
Business needs evolve, and so do your Legal department responsibilities. In the era ...
- Localization
- Our Localization Solutions
- → Life Science
- Regulatory Translation Services Quality translations that mitigate risk
- Clinical Translation and ValidationHigh-quality translation and linguistic validation solutions
- Medical InterpretationReliably accurate interpretation for patients and providers
- → Corporate
- Technical TranslationRemain compliant and ensure safe use of your products with quality technical translation
- eLearning LocalizationIncrease efficacy and learning comprehension with quality eLearning localization services
- Marketing Translation Extend your reach and engage new audiences with high-quality marketing translation services
- Software LocalizationCreate seamless user experiences across the globe with experienced localization engineers
- Website Localization Reach audiences in new markets with accurate website localization services
- Multimedia LocalizationCreate global multi-channel content with convenient multimedia localization services
- → Legal
- Multilingual Litigation SupportFast and reliable certified legal translation services
- Legal TranslationReliable and convenient legal translation services
- Legal InterpretationPrecise and reliable legal interpretation services
- Patent TranslationCentralized patent translation services
- Contact


8 Reasons to Outsource IP Recordals, including a Business Case from Reckitt
From risk reduction to cost savings, experts from Questel and Reckitt discussed the benefits of outsourcing IP recordals in our recent webinar, and shared practical advice on simplifying the trademark and patent recordals process. We summarize the points discussed.
It’s no secret that IP recordals can be cumbersome, tedious, and particularly admin-heavy for in-house IP departments and IP law firms to manage. At the same time, IP recordals are necessary — often sooner rather than later — for a number of important reasons.
During our recent webinar, we discussed the complexities and challenges of recordals (of which there are many) with Reckitt offering the corporate perspective. We also explained how Questel manages IP recordals projects and discussed the benefits of outsourcing the entire IP recordals process.
Reckitt: A corporate perspective on IP recordals
Reckitt is a fast-moving consumer goods company with a global portfolio of recognizable brands. Its brand protection department is responsible for more than 40,000 trademarks, as well as designs and copyright. The company’s brands are split into three business units, which focus on health, hygiene, and nutrition.
Until recently, Reckitt managed all its IP recordals in-house. That changed when the company realized nearly half of its portfolio required at least one recordal. This was too big of a job for an already busy in-house formalities team, so the IP department decided to outsource its recordal projects.
8 reasons to outsource IP recordals
There are many good reasons to outsource IP recordals to a third-party service provider:
- Saves time and resources
- Reduces costs
- Provides access to expertise and knowledge
- Provides access to a wider number of agents in a given country
- Holds the service provider accountable for the project progress
- Makes the service provider responsible for retaining evidence
- Keeps you up to date on project progress
- Simplifies the overall process for your team
For Reckitt, the biggest factor for outsourcing IP recordals was the first benefit: saving time and resources. During the webinar, Reckitt set out practical advice for streamlining the project, including the need to cleanse the data as best you can before you start the outsourcing process. This will make sure the data is as accurate as possible, saving considerable money and time.
IP recordals: Major complexities, challenges, and best practices
IP recordals must be filed with each country’s respective patent and trademark office to maintain records of IP ownership that are up-to-date and accurate. This process can be triggered by events such as a transfer of IP rights, transfer of business ownership, and more.
IP recordals are important updates that should happen in a timely manner, but there are a few things that can add complexities to IP recordal projects and slow things down, such as:
- Complexity of chains of title
- Missing documents and signatures
- Inconsistent documents
- Dissolved or merged companies
- Owner/address discrepancies
- Agent network representation issues
- Address changes
- Legal form changes
- Unrealistic expectations for long-term projects
When starting or planning a patent or trademark recordal project, there is always a risk of unforeseen challenges. Advance planning can make the process smoother; for example, by using the following checklist:
- Analyze the scope
- Clarify the chain(s) of title
- Secure documents and signatories
- Pay attention to country specifics
- Set realistic timeframes
Why outsource your IP recordals projects to Questel?
Questel has been managing IP recordals for more than 30 years for some of the world’s biggest companies. We have a dedicated team of IP professionals who are expert at managing IP recordals projects from start to finish, and we never outsource our work. We adapt our reporting to meet our clients’ needs and fulfill our projects in line with our robust service level agreements. We are able to provide a streamlined and accurate service thanks to advanced use of technology and automation. As well as ensuring our work is completed on time, this also greatly increases efficiency and decreases costs for your team.