About Questel

Corporate Social Responsibility

A critical investment for long-term success

Community Stewardship

Social and environmental concerns

We strive to create sustainable value for all Questel stakeholders and we understand that our duties as an Intellectual Property and Innovation solutions provider come with vast responsibilities: toward the economy and society, as an employer, and for our environment.

Questel CSR Plan

Questel CSR 5-year plan: objectives our main Group strives to reach before 2025

50% of managers are women

100% of our employees are trained and involved in our CSR strategy

50% of our strategic suppliers have signed our CSR commitments

10 partnerships with major universities around the world

50% of offices and servers run on green energy

- 50% of internal travel CO2 emission per employee

20% of new electronics are reconditioned

100% of our offices implement hardware sustainable waste solutions

EcoVadis assessment Group deployment

Our Charters

Group's policies and charters

Questel CSR Impact Report

Discover our CSR strategy and achievements in this document. As we are committed to continuous improvement, our next steps and projects are also mentioned.

Download our impact report

Corporate Social Responsibility (CSR) Charter

To meet environmental, societal, and ethical challenges, Questel is committed to undertaking a CSR approach.

Download the charter

Anti-Corruption Guidelines

Our anti-corruption policy aims to assist and help staff understand and apply Questel’s anti-corruption policy and integrity guidelines.

Download the guidelines

Questel's Patent strategy services include Invoice Management

Sustainable Purchasing Charter

3 pillars:

Leverage innovation partnerships with suppliers
Increase competitiveness
Contribute to local development

Download the charter

Ethical Marketing Charter

Our principles: we have chosen to operate with honesty, responsibility, fairness, respect, transparency and citizenship.

Download the charter

Supplier Diversity Policy

Questel Translations works with more than 1,300 translators and applies ethical, diversity and non-discrimination standards to its sourcing methodology.

Download the policy

carbon trajectory

Green commitments

Questel is working on its low-carbon strategy and is in the process of carrying out, for the first time, its carbon footprint with Sweep

Questel SAS carbon footprint

We have realized the 2022 carbon footprint,
scope 1, 2 and 3 of Questel SAS. It respects the requirements of the GHG Protocol.

Download the document

Questel Group carbon footprint

The 2022 carbon footprint, scope 1, 2 and 3 of Questel Group respects the requirements of the GHG Protocol.

Download the document

CSR 2023

2023
CSR In progress

We always do our best to improve our results.

Gender equality

Questel SAS have obtained a score of 89/100

Gold Medal

EcoVadis: Questel SAS ranked Gold

Carbon footprint

Scope 3 for the entire Group

Satisfaction survey

Questel employees’ satisfaction rate is 72%.

CSR 2022

2022
CSR Evolution

We work together to achieve our commitments.

Gender equality

Questel SAS have obtained a score of 76/100

University partnership

Questel India has a strong partnership with institutes

Social commitments

We support 2 new projects in Peru and Philippines

ISO 27 001 certified

For Orbit Intelligence, Asset, Invention, and innosabi Insight

2 internal training platforms

Self development trainings and cyber security awareness

Women in IP

Questel sponsored the Women in IP Law, Diversity & Inclusion Committees’ networking event

CSR 2021

2021
CSR Evolution

We define quantifies targets and we are in a continual improvement process.

CSR Impact report

For the United Nations Global Compact

Metrics analysis

Evolution & analysis of variations of the KPIs

Investors scoring

Compliance with 5 investors’ ESG Reporting

Gold Medal

EcoVadis: Questel SAS ranked gold

Satisfaction survey

88% of Questel’s employees are happy at work

Board members

Supervisory Board: new independent board member, a Questel client

ESG committee

Implementation of an ESG committee

Wellness at Questel

Deployment of a well-being and sports platform

Solidarity challenge

All the Questel teams raised funds by practicing sports

CSR 2020

2020
CSR Development

We have implemented a dedicated team, tool and processes.

UN Global Compact

Signatory member of the UN Global Compact

ESG reporting

Implemented for the Questel Group

Carbon footprint

Implemented for 2019 and 2020

CSR team

Centralized and local representatives

EcoVadis evaluations

Questel SAS extends the scope of EcoVadis evaluation

Home office

2 days/week : employees’ well-being & reduction of transportation use

CSR library

CSR e-learning program circulated to the entire group

Social projects

4 more projects supported (Peru, Germany, France, India)

C02 emission in IP industry

Writing & distribution of a white paper (best practices)

World IP Day

Highlighting the most dynamic clients on tomorrow’s green tech

Business continuity

Positive mindset, flexibility and adaptability during Covid-19 crisis

Grinding coffee beans machines

Installed in Questel’s offices to reduce capsule use

CSR 2019

2019
CSR Key Trait

Mission defined and foundations of our CSR strategy established.

Mission Lock

Integrated into the articles of association

Questel's Shareholders

46% of the group owned by employees

3 learning tools

Develop a culture of knowledge sharing

Donations

An employee-sponsored social project twice per year

5 social projects

In 5 countries: Peru, USA, Singapore, India, France

4 charters

CSR, Anti-corruption, Sustainable purchasing, Ethical marketing

Silver Medal

EcoVadis: Multiling ranked Silver in September 2019

B Corporation

Discussion in progress with B Lab Europe

1 week

Of raising awareness on disability conditions

Green goodies

Made from recycled material for Tradeshows

Support

Employees meet quarterly with top management

Transportation

Priority to videoconferencing and local equipment rental

Satisfaction

Tracking customer satisfaction and feedbacks

Backed by our investors

Investors support in our ESG strategy

Our ESG Committee

In June 2021, Sophie Flak, CSR and digital managing partner and member of the Eurazeo Executive Committee, became president of our ESG Committee in order to support Questel’s CSR commitments.

The aim of the committee is to help all our stakeholders understand the 3 aspect of Questel’s plan:

Environmental
Social
Governance

All shareholders, as well as independent members, are committed to working with us to achieve our goals.

Our CSR approach

Jovana Stopic, ESG manager at IK Investment Partners, encourages us in building our CSR approach.

Questel’s management of the social, environmental, and economic effects of its operations are based upon this strategy.

Focus on diversity and broader equal opportunity with implementation in CSR 5- year plan.

Thanks to the support of our investors, Questel is on target to establishing a sustainable approach for achieving this plan.

Raise capital has been supporting Questel in the implementation of its CSR strategy since 2015.

In 2020, investors reviewed Questel’s ESG strategy and plans in order to determine how they could best support and help Questel realize its goals

Raise evaluates and analyzes the evolution of Questel’s CSR strategy based upon annual financial reports. The quantitative and qualitative data provided by Questel to the “Reporting 21” platform enables it to identify the level of challenge and maturity of the company based upon the 16 objectives of the matrix.

Thanks to feedback from Raise, Questel has been successful in improving its CSR approach every year!

Raise capital has been supporting Questel in the implementation of its CSR strategy since 2015.