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              EN
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              Corporate Social Responsibility
              About Questel

              Corporate Social Responsibility

              A critical investment for long-term success
              Mission
              Social Projects
              Mission
              Social Projects
              Community Stewardship
              Social and environmental concerns

              We strive to create sustainable value for all Questel stakeholders and we understand that our duties as an Intellectual Property and Innovation solutions provider come with vast responsibilities: toward the economy and society, as an employer, and for our environment.

              Social and environmental concerns
              Questel CSR Plan
              Questel CSR 5-year plan: objectives our main Group strives to reach before 2025
              50% of managers are women
              100% of our employees are trained and involved in our CSR strategy
              50% of our strategic suppliers have signed our CSR commitments
              10 partnerships with major universities around the world
              50% of offices and servers run on green energy
              - 50% of internal travel CO2 emission per employee
              20% of new electronics are reconditioned
              100% of our offices implement hardware sustainable waste solutions
              EcoVadis assessment Group deployment
              Our Charters
              Group's policies and charters
              Questel CSR Impact Report
              Discover our CSR strategy and achievements in this document. As we are committed to continuous improvement, our next steps and projects are also mentioned.
              Download our impact report
              Corporate Social Responsibility (CSR) Charter
              Corporate Social Responsibility (CSR) Charter

              To meet environmental, societal, and ethical challenges, Questel is committed to undertaking a CSR approach.   


              Download the charter

               

              Anti-Corruption Guidelines
              Anti-Corruption Guidelines

              Our anti-corruption policy aims to assist and help staff understand and apply Questel’s anti-corruption policy and integrity guidelines.

              Download our guidelines

              Whistleblower Policy
              Whistleblower Policy

              Our Whistleblower policy establishes a framework for the reporting, handling, and investigation of concerns related to potential wrongdoing within the Questel Group. 

              Download the policy

              Questel's Patent strategy services include Invoice Management
              Sustainable Purchasing Charter

              3 pillars: 

              • Leverage innovation partnerships with suppliers
              • Increase competitiveness
              • Contribute to local development

               

              Download the charter

              Ethical Marketing Charter
              Ethical Marketing Charter

              Our principles: we have chosen to operate with honesty, responsibility, fairness, respect, transparency and citizenship.

              Download the charter

              Supplier Diversity Policy
              Supplier Diversity Policy

              Questel Translations works with more than 1,300 translators and applies ethical, diversity and non-discrimination standards to its sourcing methodology.

              Download the policy

              carbon trajectory
              Green commitments

              Questel is working on its low-carbon strategy and is in the process of carrying out, for the first time, its carbon footprint with Sweep

              Questel SAS carbon footprint

              We have realized the 2022 carbon footprint, 
              scope 1, 2 and 3 of Questel SAS. It respects the requirements of the GHG Protocol.

              Download the document
              Questel SAS
carbon footprint
              Questel Group carbon footprint

              The 2022 carbon footprint, scope 1, 2 and 3 of Questel Group respects the requirements of the GHG Protocol.

              Download the document
              Social Monitor, a Brand Monitor solution by Questel
              CSR years after years
              2025
              CSR In progress
              We are continuously working on our CSR strategy.
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              Gender equality
              Questel SAS have obtained a score of 91/100
              2024
              CSR news
              We always do our best to improve our results.
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              Gender equality
              Questel SAS have obtained a score of 93/100
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              Questel SAS EcoVadis evaluation
              Advanced ranking : 67/100
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              Questel Orbit inc EcoVadis evaluation
              Advanced ranking for the US entity : 75/100
              2023
              CSR A continuous projects
              We work rigorously and continuously to improve our CSR strategy.
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              Gender equality
              Questel SAS have obtained a score of 89/100
              patent.svg
              Questel SAS EcoVadis evaluation
              Advanced ranking : 68/100 (exceptional bonus on ethical improvement)
              Carbon footprint
              Scope 3 for the entire Group
              Satisfaction survey
              Questel employees’ satisfaction rate is 72%.
              SBTi Committed
              Questel signs commitment letter
              patent.svg
              Environmental Management System
              setting up of a first version of our EMS
              CSR 2022
              2022
              CSR Evolution
              We work together to achieve our commitments.
              Gender equality
              Questel SAS have obtained a score of 76/100
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              University partnership
              Questel India has a strong partnership with institutes
              Social commitments
              We support 2 new projects in Peru and Philippines
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              ISO 27 001 certified
              For Orbit Intelligence, Asset, Invention, and innosabi Insight
              2 internal training platforms
              Self development trainings and cyber security awareness
              Women in IP
              Questel sponsored the Women in IP Law, Diversity & Inclusion Committees’ networking event
              CSR 2021
              2021
              CSR Evolution
              We define quantifies targets and we are in a continual improvement process.
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              CSR Impact report
              For the United Nations Global Compact
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              Metrics analysis
              Evolution & analysis of variations of the KPIs
              Investors scoring
              Compliance with 5 investors’ ESG Reporting
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              Questel SAS EcoVadis evaluation
              Advanced scoring: 66/100
              Satisfaction survey
              88% of Questel’s employees are happy at work
              Board members
              Supervisory Board: new independent board member, a Questel client
              ESG committee
              Implementation of an ESG committee
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              Wellness at Questel
              Deployment of a well-being and sports platform
              Solidarity challenge
              All the Questel teams raised funds by practicing sports
              CSR 2020
              2020
              CSR Development
              We have implemented a dedicated team, tool and processes.
              UN Global Compact
              Signatory member of the UN Global Compact
              ESG reporting
              Implemented for the Questel Group
              Carbon footprint
              Implemented for 2019 and 2020
              CSR team
              Centralized and local representatives
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              EcoVadis evaluation
              Questel SAS extends the scope of EcoVadis evaluation
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              Home office
              2 days/week : employees’ well-being & reduction of transportation use
              CSR library
              CSR e-learning program circulated to the entire group
              Social projects
              4 more projects supported (Peru, Germany, France, India)
              C02 emission in IP industry
              Writing & distribution of a white paper (best practices)
              World IP Day
              Highlighting the most dynamic clients on tomorrow’s green tech
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              Business continuity
              Positive mindset, flexibility and adaptability during Covid-19 crisis
              Grinding coffee beans machines
              Installed in Questel’s offices to reduce capsule use
              CSR 2019
              2019
              CSR Key Trait
              Mission defined and foundations of our CSR strategy established.
              Mission Lock
              Integrated into the articles of association
              Questel's Shareholders
              46% of the group owned by employees
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              3 learning tools
              Develop a culture of knowledge sharing
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              Donations
              An employee-sponsored social project twice per year
              5 social projects
              In 5 countries: Peru, USA, Singapore, India, France
              4 charters
              CSR, Anti-corruption, Sustainable purchasing, Ethical marketing
              Silver Medal
              EcoVadis: Multiling ranked Silver in September 2019
              B Corporation
              Discussion in progress with B Lab Europe
              patent.svg
              1 week
              Of raising awareness on disability conditions
              Green goodies
              Made from recycled material for Tradeshows
              Support
              Employees meet quarterly with top management
              Transportation
              Priority to videoconferencing and local equipment rental
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              Satisfaction
              Tracking customer satisfaction and feedbacks
              Backed by our investors
              Investors support in our ESG strategy
              Our ESG Committee
              In June 2021, Sophie Flak, CSR and digital managing partner and member of the Eurazeo Executive Committee, became president of our ESG Committee in order to support Questel’s CSR commitments.

              The aim of the committee is to help all our stakeholders understand the 3 aspect of Questel’s plan:

              Environmental
              Social
              Governance

              All shareholders, as well as independent members, are committed to working with us to achieve our goals.

              Our ESG Committee
              Our CSR approach
              Jovana Stopic, ESG manager at IK Investment Partners, encourages us in building our CSR approach.

              Questel’s management of the social, environmental, and economic effects of its operations are based upon this strategy. 

              Focus on diversity and broader equal opportunity with implementation in CSR 5- year plan.

              Thanks to the support of our investors, Questel is on target to establishing a sustainable approach for achieving this plan. 

              Our CSR approach
              Raise capital has been supporting Questel in the implementation of its CSR strategy since 2015.
              In 2020, investors reviewed Questel’s ESG strategy and plans in order to determine how they could best support and help Questel realize its goals

              Raise evaluates and analyzes the evolution of Questel’s CSR strategy based upon annual financial reports. The quantitative and qualitative data provided by Questel to the “Reporting 21” platform enables it to identify the level of challenge and maturity of the company based upon the 16 objectives of the matrix.

              Thanks to feedback from Raise, Questel has been successful in improving its CSR approach every year!

              Raise capital has been supporting Questel in the implementation of its CSR strategy since 2015.
              Questel

              A world leader in intellectual property and innovation management.

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