Corporate Social Responsibility
ABOUT QUESTEL
Social and environmental concerns
We strive to create sustainable value for all Questel stakeholders and we understand that our duties as an Intellectual Property and Innovation solutions provider come with vast responsibilities: toward the economy and society, as an employer, and for our environment.
Questel CSR 5-year plan: objectives our main Group strives to reach before 2025
50% of managers
are women
100% of our employees are trained and involved in our CSR strategy
50% of our strategic suppliers have signed our CSR policy / code of conduct
10 partnerships with major universities around the world
50% of offices and servers run on green energy
-50% of internal travel CO2 emission per employee
20% of new electronics are reconditioned
100% of our offices implement hardware sustainable waste solutions
25% of our purchases are from local suppliers
Questel CSR Impact Report
Discover in this document our:
- CSR strategy
- Achievements
- Commitments in the main 4 UN Global Compact issue areas
Corporate Social Responsibility (CSR)
To meet environmental, societal, and ethical challenges, we are committed to a
CSR approach.
Anti-Corruption
Guidelines
Our anti-corruption policy aims to assist and help staff understand and apply Questel’s anti-corruption policy and integrity guidelines.
Sustainable Purchasing
Charter
3 pillars: leverage innovation partnerships with suppliers, increase competitiveness, contribute to local development.
Ethical Marketing
Charter
Our principles: we have chosen to operate with honesty, responsibility, fairness, respect, transparency and citizenship.
Supplier Diversity
Policy
Questel Translations works with more than 1,300 translators and applies ethical, diversity and non-discrimination standards.
Green commitments
Questel is working on its low-carbon strategy and is in the process of carrying out, for the first time, its carbon footprint with Sweep.
2022
CSR
In progress
We work together to improve our results and achieve our commitments.
2021
CSR
Evolution
We define quantifies targets and we are in a continual improvement process.
Metrics analysis
Evolution & analysis of variations of the KPIs
Investors scoring
Compliance with 5 investors’ ESG Reporting
Satisfaction
survey
88% of Questel’s employees are happy at work
ESG
committee
Implementation of an ESG
committee
committee
Wellness at Questel
Deployment of a well-being and sports platform
Solidarity challenge
All the Questel teams raised funds by practicing sports
2020
CSR
Development
We have implemented a dedicated team, tool and processes.
ESG
reporting
Implemented for the Questel Group
Carbon footprint
Implemented for 2019 and 2020
CSR
team
Centralized and local representatives
Home office
2 days/week : employees’ well-being & reduction of transportation use
CSR library
CSR e-learning program circulated to the entire group
Business
continuity
Positive mindset, flexibility and adaptability during Covid-19 crisis
Grinding coffee beans machines
Installed in Questel’s offices to reduce capsule use
2019
CSR
Key Trait
Mission defined and foundations of our CSR strategy established.
Questel's Shareholders
46% of the group
owned by employees
3 learning tools
Develop a culture of knowledge sharing
4 charters
CSR, Anti-corruption, Sustainable purchasing, Ethical marketing
1 week
Of raising awareness on disability conditions
Green goodies
Made from recycled material for Tradeshows
Support
Employees meet quarterly with top management
Transportation
Priority to videoconferencing and local equipment rental
Satisfaction
Tracking customer satisfaction and feedbacks
Investors support in our ESG strategy
In June 2021, Sophie Flak, CSR and digital managing partner and member of the Eurazeo Executive Committee, became president of our ESG Committee in order to support Questel’s CSR commitments.
The aim of the committee is to help all our stakeholders understand the 3 aspect of Questel’s plan:
- Environmental
- Social
- Governance
All shareholders, as well as independent members, are committed to working with us to achieve our goals.
Jovana Stopic, ESG manager at IK Investment Partners, encourages us in building our CSR approach.
Questel’s management of the social, environmental, and economic effects of its operations are based upon this strategy.
Focus on diversity and broader equal opportunity with implementation in CSR 5- year plan.
Thanks to the support of our investors, Questel is on target to establishing a sustainable approach for achieving this plan.
Raise capital has been supporting Questel in the implementation of its CSR strategy since 2015.
In 2020, investors reviewed Questel’s ESG strategy and plans in order to determine how they could best support and help Questel realize its goals. Raise evaluates and analyzes the evolution of Questel’s CSR strategy based upon annual financial reports. The quantitative and qualitative data provided by Questel to the “Reporting 21” platform enables it to identify the level of challenge and maturity of the company based upon the 16 objectives of the matrix.
Thanks to feedback from Raise, Questel has been successful in improving its CSR approach every year!