Integrate your customers in a truly user-centric innovation process to gain immediate feedback and a new understanding of their needs
innosabi Community is a software solution (collaboration software) for scalable, goal-oriented collaboration with customers and end-users.
It comes fully equipped with a broad range of co-creation formats, digital prototyping capabilities, and evaluation mechanisms to turn customer feedback into actionable quantitative and qualitive insights.
innosabi Community software benefits
Use the feedback and ideas of your customers to develop products and services that are perfectly tailored to the needs of your target group. Establish a sustainable dialogue with your customers to strengthen their loyalty to the company and ensure the success of your offers.
More Insights
The Orbit Community technology gives you the opportunity to start a large-scale dialogue with many customers at the same time and gain in-depth insight.
Actionable Collaboration
Establish a collaborative and seamless innovation process that actively integrates your customers from generating ideas to testing prototypes.
Qualitative Feedback
Generate high quality feedback to identify your customers’ current needs and make the right decisions in product development.
Innovation Analytics
Let the software support you in analyzing discussions and ideas and quickly find relevant information for your innovation initiatives.
Key Features
Crowd Innovation
Start open collaboration projects with your customers to gather feedback and ideas for products, services and business models.
Identify promising ideas
Give your customers the opportunity to develop and submit their own ideas. Then use discussions and voting to filter out the most promising projects together with your community.
Agile processes
Guide your customers through the collaboration projects on the basis of clearly defined phases and give them guidance on where they can best apply their knowledge in product development.
Prototype Testing
Test digital prototypes directly with your end customers to get quick feedback on functionality, usability and design.
Minimize risks
Ensure the successful launch of your offers by taking into account the expectations of your customers at an early stage. Save time and money by avoiding unnecessary development steps.
Constant adjustment and optimization
Use iterative feedback loops to continuously improve prototypes or concepts together with your customers and to optimize them with regard to their changing requests and needs.
B2C Supercharger
Create a powerful connection to existing communities with over two million active users from around the world.
Validate assumptions in no time
Validate your innovation strategy by checking critical decisions in advance. Choose your target group based on demographic or regional characteristics and get feedback at the push of a button.
Discover insights and trends
Use external communities to query trends or gain initial insights on specific topics within a few minutes. Establish a proactive approach to integrating future customer needs.
Additional features
Surveys
Design, conduct and analyze quantitative surveys with a wide range of proven question formats.
Pairwise Voting
Expands evaluation and voting processes with powerful ELO-based algorithms for detailed rankings.
Community Health
Provides important KPIs and recommendations to maintain an active, engaged community.
Gamification
Provides additional motivation for participants through badges and reward systems.
Explore the full innosabi Software Suite
Learn more about all our innovation management software to help you build better Business Intelligence, internal and external collaborations.
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